We are looking to hire an Account Manager who will be responsible for developing long-term successful partnerships with our exclusive clients.
This position will definitely challenge you, but also reward you in many respects because you will be a pioneer working on client relationships full-time.
What will you be responsible for?
• Establish a stable long-term relationship with Client key professionals based on your personal skills and Softeq’s professionalism
• Deeply analyze and understand the client’s business in detail
• Identify the client’s needs and cultivate relationships through extensive communication with the client and Softeq’s Production teams aiming at ultimate client satisfaction
• Recognize potential problems early, develop and apply a systematic problem-solving approach to identify root causes
• Control effectiveness and profitability of accounts in general
• Align with the Softeq Account Management team and Senior Leadership to co-develop and support account plans and strategies for delivery, growth, and client satisfaction
• Support sales/pre-sales activities, assess opportunities, respond to RFP’s, create proposals and presentations
• Collaborate with production groups to provide them with consistent, professional, informed leadership and support related to solutions, products, services, and domain expertise
We expect you to be responsible for the delivery of the true business value Softeq brings to our Clients
We think you will be successful in this position if you have such skills as:
• Fluent verbal and written English
• Excellent negotiation skills and ability to present our services to customers
• Deep knowledge of the IT industry and software development processes
• Previous successful experience in account management
• Previous successful experience in project management
• Ability to work in a team and cooperate with various internal departments.
• Focus on long-term client relationships based on excellent customer satisfaction
By applying to this position, you earn a chance to work in an American high-tech company serving giant US and European customers, and a continuous zeal for innovation.